The industrial machinery sector is evolving fast. Whether you're manufacturing, servicing, or managing logistics for complex equipment, you're facing rising expectations for speed, customization, and reliability, while navigating labor shortages, regulatory pressure, and potentially disconnected systems.

At 9altitudes, we help you overcome these challenges by creating a digital common thread across your operations. From engineering and production to service, maintenance, and logistics, we connect your people, processes, and platforms, so you can work smarter, faster, and more collaboratively.

Managing engineer-to-order (ETO) and configure-to-order (CTO) complexity

Within the industrial machinery sector, Engineer-to-Order and Configure-to-Order companies are pressured by the high complexity of their orders.

The high level of customization within Engineer-to-Order demands skilled engineering, intensive collaboration, and careful planning. ETO projects often bring longer lead times and unpredictable costs, with resource allocation needing constant adjustment.

Whereas, the Configure-to-Order approach still delivers flexibility but can lead to a complex tangle of possible configurations. Maintaining the right inventory and fulfilling fast delivery expectations are ongoing hurdles.

Both ETO and CTO require strong processes and resilient teams, making their distinct complexities central to the climb toward industrial success.

Other industry challenges we help solve:

Ensuring uptime and traceability in service and maintenance

Coordinating logistics and spare parts across global supply chains

Ensuring regulatory compliance

Ensuring regulatory compliance

Reducing manual work and data silos between departments

Hiring and retaining skilled employees

Analytics

Empowering teams with real-time insights and automation

Get inspired by our customers:

Explore how we can support every part of your value chain

Our capabilities within industrial machinery:

Customer expectations are constantly evolving. Continuously engaging existing and new customers, ensuring they receive the right message at the right time, requires a structured approach with transparent data. Are you ready for these expectations to increase even more?


3 examples of what we enable you to achieve:
  • Efficient sales management: Pipeline management, sales forecasting, identifying etc.
  • Optimized eCommerce processes: Integrating customer data across channels to provide a seamless and personalized shopping experience.
  • Increased customer engagement: Enabling you to send the right message, to the right people, to give a good customer experience, and help them further through the buyer journey.

Your service departments significantly impact customer experience and business success. So, it’s important that they run efficiently. Do they have the right data when needed? Can you make data-driven decisions? Let us help you exceed customer expectations and achieve new heights.


3 examples of what we enable you to achieve:
  • Improved service scheduling efficiency: optimizing intervention times and minimizing downtime.
  • Higher first-time resolution rates: Enabling you to ensure service technicians have the right expertise, spare parts, and support at each service visit.
  • Streamlined operations in your service department: With fully integrated digital processes, reducing data entry errors and accelerating billing

Strategic decisions about your cloud infrastructure can significantly boost your business's agility and scalability. Your cloud infrastructure is essential for driving digital transformation and operational efficiency. Equipping your teams with the right tools and data is crucial. Are you ready to harness the full power of the cloud? Let us guide you.

3 examples of what we enable you to achieve:
  • Enhanced scalability: Leveraging cloud solutions to dynamically scale resources based on demand, ensuring optimal performance and cost-efficiency.
  • Improved security: Implementing robust security measures and compliance protocols to protect your data and maintain regulatory standards.
  • Streamlined operations: Automating routine tasks and integrating cloud services to reduce operational complexity and accelerate innovation.

Your company has a lot of data, but do you leverage it? Strategic decisions about your data & analytics can significantly enhance your business's insights and decision-making capabilities. Your data & analytics infrastructure is essential for driving informed strategies and operational efficiency. Equipping your teams with the right tools and data is crucial. Are you ready to harness the full power of your data? Let us guide you.

3 examples of what we enable you to achieve:
  • Enhanced insights: Leveraging advanced analytics to uncover valuable trends and patterns, ensuring optimal performance and strategic decision-making.
  • Optimized data collection with IoT: Utilizing IoT devices to gather precise and relevant data, enhancing the accuracy and comprehensiveness of your analytics.
  • Streamlined data operations: Automating data processes and integrating analytics services to reduce operational complexity and accelerate innovation.

Your digital workplace is more than just a virtual environment; it's the foundation for a connected, collaborative, and productive organization. By integrating advanced technologies, people, and business processes, we create a seamless work experience that drives efficiency and innovation. Are you ready to transform your workplace? Let us guide you.

3 examples of what we enable you to achieve:
  • Enhanced collaboration: Facilitating communication and teamwork through cloud-based platforms, ensuring your teams can work together seamlessly from any location
  • Increased productivity: Automating routine tasks and providing access to essential tools and data, allowing your employees to focus on strategic and creative work.
  • Improved flexibility: Supporting remote work and mobile access, enabling your workforce to stay connected and productive, no matter where they are.

Your ERP system is essential for integrating the company's various processes and ensuring business continuity. Equipping your teams with the right tools and data is essential. Are you ready to harness the full power of ERP? Let us guide you.

3 examples of what we can do for you:
  • Interconnected platform: Ensure that your ERP is not isolated by integrating it with an interconnected platform to improve collaboration between different departments.
  • Organisational value: Ensure that your ERP solution really adds value to the organisation by aligning processes and systems.
  • Predictive analytics: Use predictive analytics to forecast trends and make proactive decisions to drive business growth and innovation.

The decisions your product development makes, have a huge impact on the full product lift cycle. Your product development process is crucial to your company's innovation and market success. Ensuring that your teams have the right tools and data at their fingertips is essential. Are you able to make informed, data-driven decisions? Let us guide you.


3 examples of what we enable you to achieve:
  • Enhanced design efficiency: Streamlining the design process, leveraging structural design, to reduce time-to-market as well as improve product quality and the sustainability of the product.
  • Improved collaboration: Enabling seamless communication and data sharing among your development teams, and with other departments, making sure new variants and product versions are managed efficiently.
  • Optimized product lifecycle management: With fully integrated digital processes, reducing errors and accelerating time-to-market.

The efficiency and productivity of your factory operations are critical to your success. Ensuring that your teams have the right data, and the right support during their processes are crucial. Doing so, while also gathering the data you need to be able to make informed, data-driven decisions makes the difference. Are you leveraging the latest technologies to optimize your processes? Let us guide you.

3 examples of what we enable you to achieve:
    • Enhanced operational efficiency: Streamlining manufacturing processes, leveraging smart technologies, to reduce downtime and improve production quality.
    • Improved monitoring: Enabling seamless data collection and analysis from your factory floor, ensuring that you can quickly respond to any issues and optimize performance.
    • Optimized resource management: With fully integrated digital processes, reducing waste and maximizing the utilization of your resources.

The sustainability and traceability of your operations are essential for meeting regulatory requirements and achieving long-term success. We are ready to help you gain the insights you need, to be able to create more sustainable business processes.


3 examples of what we enable you to achieve:
  • Enhanced sustainability practices: Implementing eco-friendly processes and technologies to reduce your environmental footprint and promote sustainable growth.
  • Improved traceability: Enabling seamless tracking and documentation of materials and products throughout the supply chain, ensuring compliance with regulations and enhancing transparency.
  • Optimized resource utilization: With fully integrated digital processes, minimizing waste and maximizing the efficient use of resources to support your sustainability goals.

Customer expectations are constantly evolving. Continuously engaging existing and new customers, ensuring they receive the right message at the right time, requires a structured approach with transparent data. Are you ready for these expectations to increase even more?


3 examples of what we enable you to achieve:
  • Efficient sales management: Pipeline management, sales forecasting, identifying etc.
  • Optimized eCommerce processes: Integrating customer data across channels to provide a seamless and personalized shopping experience.
  • Increased customer engagement: Enabling you to send the right message, to the right people, to give a good customer experience, and help them further through the buyer journey.

Your service departments significantly impact customer experience and business success. So, it’s important that they run efficiently. Do they have the right data when needed? Can you make data-driven decisions? Let us help you exceed customer expectations and achieve new heights.


3 examples of what we enable you to achieve:
  • Improved service scheduling efficiency: optimizing intervention times and minimizing downtime.
  • Higher first-time resolution rates: Enabling you to ensure service technicians have the right expertise, spare parts, and support at each service visit.
  • Streamlined operations in your service department: With fully integrated digital processes, reducing data entry errors and accelerating billing

Strategic decisions about your cloud infrastructure can significantly boost your business's agility and scalability. Your cloud infrastructure is essential for driving digital transformation and operational efficiency. Equipping your teams with the right tools and data is crucial. Are you ready to harness the full power of the cloud? Let us guide you.

3 examples of what we enable you to achieve:
  • Enhanced scalability: Leveraging cloud solutions to dynamically scale resources based on demand, ensuring optimal performance and cost-efficiency.
  • Improved security: Implementing robust security measures and compliance protocols to protect your data and maintain regulatory standards.
  • Streamlined operations: Automating routine tasks and integrating cloud services to reduce operational complexity and accelerate innovation.

Your company has a lot of data, but do you leverage it? Strategic decisions about your data & analytics can significantly enhance your business's insights and decision-making capabilities. Your data & analytics infrastructure is essential for driving informed strategies and operational efficiency. Equipping your teams with the right tools and data is crucial. Are you ready to harness the full power of your data? Let us guide you.

3 examples of what we enable you to achieve:
  • Enhanced insights: Leveraging advanced analytics to uncover valuable trends and patterns, ensuring optimal performance and strategic decision-making.
  • Optimized data collection with IoT: Utilizing IoT devices to gather precise and relevant data, enhancing the accuracy and comprehensiveness of your analytics.
  • Streamlined data operations: Automating data processes and integrating analytics services to reduce operational complexity and accelerate innovation.

Your digital workplace is more than just a virtual environment; it's the foundation for a connected, collaborative, and productive organization. By integrating advanced technologies, people, and business processes, we create a seamless work experience that drives efficiency and innovation. Are you ready to transform your workplace? Let us guide you.

3 examples of what we enable you to achieve:
  • Enhanced collaboration: Facilitating communication and teamwork through cloud-based platforms, ensuring your teams can work together seamlessly from any location
  • Increased productivity: Automating routine tasks and providing access to essential tools and data, allowing your employees to focus on strategic and creative work.
  • Improved flexibility: Supporting remote work and mobile access, enabling your workforce to stay connected and productive, no matter where they are.

Your ERP system is essential for integrating the company's various processes and ensuring business continuity. Equipping your teams with the right tools and data is essential. Are you ready to harness the full power of ERP? Let us guide you.

3 examples of what we can do for you:
  • Interconnected platform: Ensure that your ERP is not isolated by integrating it with an interconnected platform to improve collaboration between different departments.
  • Organisational value: Ensure that your ERP solution really adds value to the organisation by aligning processes and systems.
  • Predictive analytics: Use predictive analytics to forecast trends and make proactive decisions to drive business growth and innovation.

The decisions your product development makes, have a huge impact on the full product lift cycle. Your product development process is crucial to your company's innovation and market success. Ensuring that your teams have the right tools and data at their fingertips is essential. Are you able to make informed, data-driven decisions? Let us guide you.


3 examples of what we enable you to achieve:
  • Enhanced design efficiency: Streamlining the design process, leveraging structural design, to reduce time-to-market as well as improve product quality and the sustainability of the product.
  • Improved collaboration: Enabling seamless communication and data sharing among your development teams, and with other departments, making sure new variants and product versions are managed efficiently.
  • Optimized product lifecycle management: With fully integrated digital processes, reducing errors and accelerating time-to-market.

The efficiency and productivity of your factory operations are critical to your success. Ensuring that your teams have the right data, and the right support during their processes are crucial. Doing so, while also gathering the data you need to be able to make informed, data-driven decisions makes the difference. Are you leveraging the latest technologies to optimize your processes? Let us guide you.

3 examples of what we enable you to achieve:
    • Enhanced operational efficiency: Streamlining manufacturing processes, leveraging smart technologies, to reduce downtime and improve production quality.
    • Improved monitoring: Enabling seamless data collection and analysis from your factory floor, ensuring that you can quickly respond to any issues and optimize performance.
    • Optimized resource management: With fully integrated digital processes, reducing waste and maximizing the utilization of your resources.

The sustainability and traceability of your operations are essential for meeting regulatory requirements and achieving long-term success. We are ready to help you gain the insights you need, to be able to create more sustainable business processes.


3 examples of what we enable you to achieve:
  • Enhanced sustainability practices: Implementing eco-friendly processes and technologies to reduce your environmental footprint and promote sustainable growth.
  • Improved traceability: Enabling seamless tracking and documentation of materials and products throughout the supply chain, ensuring compliance with regulations and enhancing transparency.
  • Optimized resource utilization: With fully integrated digital processes, minimizing waste and maximizing the efficient use of resources to support your sustainability goals.

Why choose 9altitudes as your software partner?

Whether you're building machines, servicing them in the field, or ensuring they arrive on time and in top condition - our solutions help you deliver value at every stage.

9altitudes is a European digital partner that automates, optimizes, and continuously improves business processes end-to-end. We help manufacturing, supply, and service companies reach new heights by leveraging Microsoft, PTC, and Tulip software, combined with our own industry-specific solutions.

With employees from 9 different countries, our team consists of 750 exceptionally talented experts. Our high-end consultants are relentless in their pursuit of innovation, committed to creating exceptional customer experiences, and delivering impactful solutions.

Choosing a solution specifically tailored to your industry offers numerous benefits. A solid foundation is key. At 9altitudes, we combine the best of both worlds: we integrate proven platforms with the best practices from your industry.

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Reach out and let us guide you

Digital business transformation is what we do. Making sure organizations are ready to deliver for the end customer of today and those of tomorrow. Thanks to our industry expertise, we are able to combine speed and quality into your digital transformation journey.

Reach out and discover how we can help you.