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Annata A365

Annata's A365 is tailor-made to help car manufacturers, distributors, rental companies, dealer groups, importers, and fleet managers.

The most innovative solution for the automotive & equipment industry

Annata's A365 is a modern end-to-end software solution, specifically developed for the automotive and machine industry.

Fully integrated with Microsoft Dynamics 365, the solution provides the means to optimally transform existing business processes and embrace new opportunities through artificial intelligence, machine learning, and IoT technologies.

A365 is the one-stop solution that replaces multiple systems and eliminates shadow IT for seamless, automated operations. From production to service management.

Create opportunities with A365

Annata's A365 is an award-winning business management solution that leverages the technological power of Microsoft Dynamics 365 and offers intuitive business solutions specifically designed for organizations in the automotive and machinery industries.

These uniform technological solutions are tailor-made to help manufacturers, distributors, rental companies, and fleet managers manage the most complex business and service processes, with digitization, automation, and advanced analytics providing the tools needed to keep an organization productive, effective, and future-proof.

The solutions offer significant added value for all organizations involved in the import, distribution, service, and rental of all types of (heavy) machinery.

Benefits of Annata A365

With Annata 365 and Dynamics 365, you can manage all important business processes throughout the entire lifecycle of machines, from cradle to grave.

✔ Import and dealer management

Annata's Import and Dealer Management is a cloud-based, centralized dealer management system designed to support the daily activities of dealers of both new and used machines from cradle to grave.

✔ Dealer portal

Optimize chain communication between dealers, importers, and manufacturers by activating the various standard portals available.

✔ Parts management

The integrated Parts Management functionality is essential for the strategic service management process within organizations, ensuring that (spare) parts are available at the right time and in the right place.

✔ Rental

Optimize the performance of your rental fleet. Gain the right operational and financial insights into your assets.

✔ Sales

Support your sales department by using apps, product configurators, and automated quotation processes.

✔ Service

Improves the efficiency, reliability, and profitability of the service process.

✔ Inspections

Increase the productivity of Pre Delivery Inspection (PDI) and on-site inspections with Annata 365 Field Service.

✔ Warranty

Optimize the warranty and claims process with Annata 365 Warranty, which supports organizations in defining, managing, and analyzing these processes.

✔ Power BI

Bridge the gap between data and decisions with Power BI. Take your visualizations to the next level and enable everyone to make data-driven decisions quickly.

Customer Study

Hitachi Construction Machinery Europe

In 2016, Hitachi Construction Machinery began exploring the possibility of achieving “global system uniformity,” a goal the company had previously been unable to reach. As a result, Hitachi turned to cloud services as the best solution.

By consolidating ERP systems—from collecting information at the headquarters in Japan to analysing and using the data in near real-time—the company also aimed to streamline transactions and inventory for machines and parts across its overseas group companies.

Read about the solution provided for Hitachi Construction Machinery Europe

The digital common thread

From one platform, you can access data on inventory management, purchasing, transportation, production and more, allowing you to make better and faster decisions. This makes Microsoft Dynamics 365 together with Annata's A365 not only a powerful ERP solution, but also a strategic tool for companies looking to grow in a competitive market.

Read more about the digital common thread
The digital common thread

Powering performance with AI and Microsoft Copilot

Unlock new levels of productivity with A365, AI-powered with Microsoft Copilot. Seamlessly integrated across core business functions—sales, service, warranty, and field operations—these solutions simplify complex workflows so your teams can focus on what truly drives value.

By combining automation and intelligent assistance, frontline workers gain faster access to insights, reduce manual tasks, and operate more efficiently. Whether it’s streamlining service appointments or accelerating decision-making, Copilot helps your organization do more with less and be ready for the future.

At 9altitudes, we see that Microsoft Dynamics together with Annata's A365 and Copilot not just as a tool, but as a strategic enabler. Our approach focuses on:

We enhance Copilot with access to key business data, enabling smooth workflows and empowering users to get the most out of their digital tools, like both Microsoft Copilot and A365.

From managing inventory to optimizing field service, Copilot can be tailored to support the unique needs of your sector—driving smarter decisions and operational excellence.

Leverage AI to anticipate maintenance needs, recommend products, and uncover trends—making advanced analytics actionable for your teams.

Visualize workflows, identify bottlenecks, and standardize operations with AI-driven process mining. This not only reduces errors and costs but also elevates the customer experience.

At 9altitudes we believe in a pragmatic and responsible approach to AI. That means configuring and governing Copilot based on your company’s goals, data governance maturity, and risk profile. Whether you're just starting or scaling fast, we’re here to guide your journey.

9altitudes as your ERP-partner

9altitudes as your ERP partner

9altitudes is an international digital partner that automates, optimizes and continuously improves business processes end-to-end. We help manufacturing, supply and service companies reach new heights using Microsoft, Annata, PTC and Tulip software in combination with our own industry-specific solutions.

With employees from 9 different countries, our team consists of 750 exceptionally talented experts. Our digital advisors are tireless in their pursuit of innovation, dedicated to creating exceptional customer experiences and delivering impactful solutions for your better tomorrow.

Read more about 9altitudes

Customer cases based on ERP solutions

Get in touch

Whether you're looking for an assessment to see if Microsoft Dynamics 365 or Annata A365 is the right fit, need help with implementation, or are seeking a new partner for your existing solution, we're here to help.

Reach out to us today to learn more about how we can support your business and help you reach new heights.

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