Meet one of our trusted advisors
At 9altitudes, we have many trustworthy experts who daily guide service companies in tackling their challenges through digital transformation. One of them is Sybren Mooij. Below, you can read more about our experts
Sybren Mooij
“Maximize the value of your organization by deploying the right knowledge effectively. In today's market, service organizations must excel in customer intimacy, product leadership and operational excellence. By integrating AI into your organization's digital thread, you can create efficient processes and ensure that everyone receives the right information at the right time.”
Our experts are ready to guide you
Our consultants are experienced within both customer and field service and have helped many companies reach new heights by leveraging the benefits of Dynamics 365 Customer Engagement.
Did you know that we at 9altitudes were one of the first companies in Europe to test Microsoft's AI-solution Dynamics 365 Copilot for Field Service, together with our customer Joulz?
An end-to-end approach
A service company has a lot of data, and it needs to be available to the right employees at the right time. Our consultants understand this challenge, as well as a lot of the other challenges of a service company. We strive to make sure that your company has the right digital support to create a great customer experience every day.
Content created by our experts:
![[pending] Our vision on digital transformation](/Admin/Public/GetImage.ashx?image=%2FFiles%2FImages%2F9altitudes%2FHeaders%2FGeneric+headers%2FHeader+9A-summer-image-cropped.jpg&width=640&format=webp)
Alignment of IT and OT and why it's important to your business
In the world of manufacturing, there's a significant distinction between Information Technology (IT) and Operational Technology (OT).
![[pending] How to create an effective test strategy](/Admin/Public/GetImage.ashx?image=%2FFiles%2FImages%2F9altitudes%2FHeaders%2FArticles%2FHow+to+create+an+effective+test+strategy.png&width=640&format=webp)
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![[pending] Optimize your projects with data-driven decisions](/Admin/Public/GetImage.ashx?image=%2FFiles%2FImages%2F9altitudes%2FHeaders%2FArticles%2FOptimize+your+projects+with+data-driven+decisions.png&width=640&format=webp)
Balancing the risks and opportunities of AI
AI tools provide big opportunities, but also come with risks. We are ready to guide you, so you can leverage the opportunities with mitigating the risks
Boosting Digital Infrastructure to prepare for Industry 5.0
Industry 4.0 remains key as we move into Industry 5.0, where automation meets sustainability. By mixing in IoT, AI, and smart systems, manufacturers can boost innovation, setting the stage for a sustainable, human-centric industrial future.
The top 5 challenges for manufacturing companies
Manufacturing is no longer just manufacturing. Several challenges lurk ahead, and real-time data insights play an increasing role in decoding them. Read about the five most prevalent challenges for manufacturers – and how to work them out.