
A C-level perspective on Industry 5.0
Balancing today and tomorrow in digital manufacturing
Today, the consultants at 9altitudes are no longer just automating manual tasks with a single business application. Our customers, who are increasingly digital natives, expect more. Digitalization has become as essential as water, electricity or gas. Who can imagine a company running smoothly without the internet today? Every organization is now a digital organization, and the rapid evolution of appification and cloud technology has made constant connectivity the new normal. The next game changer? Artificial Intelligence (AI).
As our customers have raised their expectations, they want consultants who are ready to truly guide them through a combination of execution and a deep understanding of the business processes of their industry. This is why 9altitudes decided to specialize in targeted industries years ago. Today, our delivery and sales teams have a profound understanding of the operations of manufacturing companies, wholesale & distribution, and services companies.
... our customers gradually raised the bar on expectations towards our implementation consultants.
We learned that while the platforms of our main vendors - Microsoft, PTC, and Tulip - are world-class, small buckets of functionality were missing to bring our customers to the right altitude in their specific industry. There is no one-size-fits-all business application. Our customers want the flexibility, scalability, and speed of these evolving platforms, but they also need solutions tailored to their industry-specific needs.
To address this, we added industry experts to our consultancy teams. These experts, who come from our focus industries, have a genuine interest in the digitalization of tomorrow. This unique combination of business and IT knowledge allows us to better understand industry needs and foresee the necessary workflows and solutions for industry challenges.
By focusing on particular industries, our consultants have honed their skills in combining digitalization with industry knowledge. This enables us to enrich platforms and make them industry-specific. Where needed, 9altitudes develops industry-specific solutions on top of these platforms or suggests and implements the best-of-breed solutions for specific areas. We also configure these platforms to meet industry-specific needs and infuse best practices and AI for our focus industries. This approach avoids reinventing the wheel and spreads industry knowledge through our consultancy community, resulting in superior customer experiences.
This unique combination of business knowledge with IT knowledge allows us to better understand the needs of the industry and foresee the needed workflows and solutions for the industry challenges.
Our consultants can kickstart digital transformation projects in our focus industries and extend the platforms from Microsoft, PTC, and Tulip to go the extra mile in industry execution. They deliver thorough end-to-end industry-specific platforms using the capabilities of the broader Microsoft, PTC, and Tulip stack, accelerating time to value.
The new 9A trusted advisors for our customers go beyond mere automation with a single business application. They realize a digital common thread that spans multiple departments and disciplines, allowing data to flow digitally through an organization and speaking the language of the industry.