Microsoft Dynamics AX
Microsoft Dynamics AX is a powerful ERP solution (Enterprise Resource Planning) designed to help businesses manage and optimize their business processes.
Dentsply Sirona uses Dynamics AX to free up resources for development
Manual routines were taking up too much time. In close collaboration with their dedicated consultant team from 9altitudes, Dentsply Sirona transitioned smoothly to Dynamics AX – without disrupting daily operations.
Dentsply Sirona's benefits from the collaboration:
Reduced administrative costs
By automating manual tasks and streamlining workflows, Dentsply Sirona significantly lowered their administrative expenses. This reduction in overhead allows the company to allocate resources more efficiently and improve overall profitability.
More time freed from routine tasks to focus on growth
With routine, time-consuming processes automated or optimized, employees can now dedicate more time and energy to strategic priorities such as product innovation and market expansion, driving the company’s growth forward.
A trusted long-term partner for their solution
The ongoing collaboration with 9altitudes ensures Dentsply Sirona receives continuous support and expert guidance. Having a dedicated consulting team familiar with their business enables rapid problem-solving and future-proofing of their Dynamics AX solution.
A strong partnership with dedicated consultants
Before partnering with 9altitudes, many of Dentsply Sirona’s business processes were complex and in need of modernization. The company was focused on developing and expanding their product portfolio – but improving internal processes was also critical. They needed a partner with strong business insight.
“We couldn’t dedicate resources to a long and drawn-out upgrade project for Dynamics AX. Fortunately, we didn’t have to. 9altitudes delivered an accelerated implementation in just a few months.”
Since then, Dentsply Sirona has achieved more standardized processes, allowing them to shift focus from day-to-day operations to continuous development.
“Before, we were so busy with daily operations that we didn’t have time to think about smarter ways of working. Now, we spend less time on routine tasks and more time on innovation.”
A smooth and pain-free transition
The implementation was completed without disrupting business operations. Testing was conducted with real data, and business scenarios were simulated in advance – allowing time to fix any issues before go-live.
“9altitudes provided an integrated team. Most of the consulting during the implementation took place on-site. Their agile project approach, combined with strong business understanding, made the project a success.”
From the implementation phase to daily operations, Dentsply Sirona has worked with the same dedicated consultants. This continuity strengthens the partnership, as the consultants have in-depth knowledge of the company’s processes.
Services and solutions used
About Dentsply Sirona
Dentsply Sirona supplies machinery for cleaning, lubricating, and sterilizing dental instruments.
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